Contact Us
Have a question? Need help? Our team is here to assist you.
Support is handled directly by the team that builds Nox Core, never outsourced to a generic third-party helpdesk. Whether you write through the form below, by email or on Telegram, a real person who knows the product reads it and replies — in English, French, Spanish, German, Russian, Chinese, Japanese, Vietnamese, Italian, Polish or Thai, whichever language you use.
Send us a message
Other contact methods
[email protected]
Telegram
@noxcore_browser
Support hours
Monday - Friday: 9am - 6pm CET
Saturday: 10am - 4pm CET
Sunday: Closed
Average response time: 24h
Frequently Asked Questions
How to get a trial key?
Go to the Pricing page and click 'Get my trial key'. No credit card required.
What payment methods are accepted?
Nox Core is paid exclusively by cryptocurrency, via NOWPayments (BTC, ETH, USDT and other major coins accepted). There's no credit card or PayPal step — just a fast, private crypto checkout.
Can I cancel my subscription?
Yes, you can cancel anytime from your dashboard. Access remains active until the end of the paid period.
Are there refunds?
We offer a 7-day money-back guarantee if you are not satisfied with the product.
Do you offer support in languages other than English?
Yes. The team replies in all 11 site languages: English, French, Spanish, German, Russian, Chinese, Japanese, Vietnamese, Italian, Polish and Thai.
Where can I find setup help before contacting support?
Check the Documentation page first. Installation, profile setup, proxy configuration, 2FA and security are all covered there, usually faster than waiting for a reply.
I have a question before buying — can I still contact you?
Of course. Pre-sales questions, questions during your 3-day trial, and billing questions after you subscribe all go to the same place: [email protected] or Telegram.